Mavis Discount Tire

Dana 4 weeks ago

I had an issue with some of the work that was done on my car, but Jude, the manager, truly went above and beyond to make things right. He was incredibly professional, kind, caring, and took the time to listen to my concerns and make sure everything was handled properly. Situations like this can be frustrating, but the way Jude handled everything completely changed my experience for the better. His customer service was exceptional, and I really appreciated how much he cared about making sure I left satisfied. Thank you, Jude, for taking such great care of me!

Chase Ogorman a month ago

Great experience getting 4 new tires and an alignment! The service was quick, professional, and reasonably priced. Jade provided excellent customer service and made the whole process easy and stress-free. Highly recommend!

Jussie C a month ago

Great experience from start to finish. Easy online booking! Friendly professionals with a superior knowledge of tires. I made an appointment for 8 am and was taken in on time. My tire was patched and ready to go in a half hour. I will definitely go back again when needed. Sherri

Johnny 2 months ago

I had an 8:00 a.m. appointment for a state inspection because I specifically wanted to get in and out before starting my day. I handed my keys to the employee at the front desk at 8:01 a.m. and asked how long it would take. I was told, “Not long at all.” After waiting 1 hour and 20 minutes, my vehicle had still not even been brought into the shop for the inspection. During that entire time, I watched multiple employees take three to four smoke breaks, two employees stood around on their phones doing nothing, and one vehicle remained on the lift for well over an hour. I asked the front desk employee three separate times how much longer it would be, and every time I was told, “Just a few more minutes.” Those “few minutes” turned into over an hour, with absolutely no progress on my vehicle. A Pennsylvania state inspection typically takes around 30–45 minutes, yet my car wasn’t even moved into the bay. When I finally asked for my keys back so I could leave, the employee at the front desk told me he “didn’t know what was taking them so long.” That’s not an acceptable answer from the person responsible for managing the front of the shop. The lack of communication, urgency, and profes

Nicholas Bocchiaro 3 months ago

I very rarely leave reviews and unfortunately this seems necessary at this point. I have been taking my families vehicles for maintenance for a while, until yesterday. I scheduled an inspection, oil change and possible ac recharge as my ac wasn't as powerful as it once was. Upon scheduling my appointment I made it perfectly clear that my tires might just be sufficient enough to pass inspection and if they weren't I was then advised I could bring it back within a week and have the inspection completed. Upon picking up the vehicle yesterday I was told it would be another inspection charge since the front tires just missed the inspection requirements. I told by the individual on duty, what was told to me when the appointment was made and he said pa law would not allow that and there was nothing he could do. Problem 2, my ac was working prior to me dropping it off and all I was asking was to look as it and a possible recharge. He claimed there was a leak in a hose with a sensor on it and they could not fix this and I would have to go to the dealer. My issue is that my ac was working prior to me dropping the vehicle off now it has completely failed. The main reasons I have taken